Vocal quality and clarity are paramount for successful communication. Do you or your employees project a polished and confident professionalism? In the corporate environment, the individuals who represent corporations engage in extensive conversations, presentations and telephone calls. Professional image is created by visual, vocal, and verbal messages. Does the voice quality and speaking style of you or your employees enhance your image?
Possible Voice Problems
- Vocal Fatigue
- A Hoarse Quality
- A Nasal Quality
- A Monotonous Quality
- A Breathy Quality
- Is the speaking voice too soft or too loud?
- Is speech said too slowly or too quickly?
- Is there excessive throat clearing?
- Does the speaker's voice trail off at the end of phrases and sentences (losing loudness), making it hard to hear and thus understand?
Do you or your employees look away from the audience or do any other non-verbal communication faux pas which interfere with the listener's understanding the message? (See "Non-Verbal Communication" for more information).